Insurance and Safety Standards at Storage Petts Wood
At Storage Petts Wood, the safety of your belongings and the protection of everyone involved in your move are central to the way we operate. From comprehensive insurance cover to rigorous staff training and detailed risk assessments, we follow robust procedures designed to keep your move secure, compliant and well managed from start to finish.
Insured Removal Company in Petts Wood
Choosing an insured removal company gives you confidence that your possessions are handled under clearly defined protections. Storage Petts Wood operates with appropriate insurance in place to support our removals and associated services. This framework is designed to complement our careful handling procedures and provide reassurance that there is a structured response if something unexpected occurs during your move.
Our approach to insured removals is built around transparency and clarity. Ahead of any work, we explain the level of cover we carry and how it applies to the services we provide. We also encourage customers to consider their own contents insurance and to check whether additional cover may be beneficial for high value or unusual items. This joined up approach between our insurance and yours helps to create a clearer, more secure safety net for your belongings.
Public Liability Insurance
Storage Petts Wood maintains public liability insurance that is designed to protect you and members of the public in the unlikely event of accidental damage or injury linked to our work. Whether we are moving items within your home, navigating communal areas, or operating near neighbouring properties, this cover supports our commitment to responsible and professional conduct.
Public liability insurance is a key part of our risk management structure. It sits alongside our internal safety procedures and training to provide an additional layer of protection should something go wrong. While our focus is always on prevention through safe working practices, having appropriate cover in place is an important reassurance for our customers and for our team.
Health and Safety Culture
Our insurance arrangements are underpinned by a strong health and safety culture. We aim to minimise risk at every stage of the moving and storage process by combining clear procedures, proper equipment and a safety first mindset. Every member of staff is expected to follow our safety policies, report hazards promptly and take personal responsibility for working in a careful and considerate way on every job.
This culture is supported by regular reviews of our methods, equipment and training requirements. As guidance and best practice evolve, we update our internal processes to maintain a high standard of safety and compliance for our customers and our team.
Staff Training and Competence
All Storage Petts Wood team members receive structured training before working independently on removal or storage tasks. Training covers safe lifting and handling techniques, correct loading and unloading methods, use of moving equipment, safe driving practices for our vehicles, and effective communication with customers and colleagues on site.
We reinforce this initial training with ongoing guidance, toolbox talks and on the job supervision. Senior team members monitor working practices and provide feedback to ensure that safe methods are understood and consistently followed. Where specialist risks are identified, such as handling bulky or fragile items, staff receive additional guidance on how to complete the task safely and with minimal risk of damage.
Competence is not treated as a one off requirement. We regularly assess performance, review incidents and near misses, and refresh training to keep safety knowledge current. This continuous improvement approach helps maintain a high level of professionalism and care throughout every move.
Personal Protective Equipment for Staff
Personal Protective Equipment, or PPE, is an important part of our safety arrangements. Storage Petts Wood provides appropriate PPE for staff according to the tasks they undertake and the risks identified in our assessments. This may include safety footwear to protect against dropped items, gloves for improved grip and hand protection, and high visibility clothing when working near vehicles or in shared areas.
We ensure that PPE is correctly fitted, properly maintained and replaced when worn or damaged. Staff are trained in when and how to use each item of PPE and are expected to wear it whenever required by our procedures. By combining PPE with safe working techniques, we reduce the likelihood and severity of injuries on site.
Risk Assessment Process
Every move and storage project is different, which is why Storage Petts Wood uses a structured risk assessment process to plan work safely. Before a job begins, we consider the specific environment, access routes, property layout, parking arrangements, and the nature and quantity of items to be moved. We identify potential hazards, such as narrow stairways, heavy or awkward objects, fragile surfaces or restricted access points.
Once these hazards are identified, we evaluate the level of risk and agree practical control measures. These may include using additional staff for heavy items, selecting specialist equipment, adjusting the sequence of tasks, or planning alternative routes for moving goods. When appropriate, we may carry out a site visit to gain a clearer understanding of the conditions before finalising our plan.
During the move, our team continues to monitor the working environment for any new or changing risks. If conditions alter, for example due to weather, unexpected obstacles or changes at the property, we pause work as needed, review the situation and update our controls before proceeding. This dynamic approach helps maintain safety from the beginning to the end of the job.
Protecting Your Property and Belongings
Safety for us extends beyond protecting people. We also focus on safeguarding your property and possessions at all times. Our team takes care to use appropriate lifting methods, protective coverings and securing techniques to minimise the chance of accidental damage. Floors, doorways and key surfaces can be protected where necessary to reduce wear and impact during the move.
Combined with our insurance cover, these careful handling procedures provide a robust framework for protecting what matters to you. When you choose Storage Petts Wood, you benefit from a combination of insured services, trained and equipped staff, and a clear risk based approach that keeps your move as safe, smooth and well controlled as possible.
